Can You Force Streaming Services to Change by Cancelling Subscriptions?

In other words, a seller must take “no” for an answer and upon hearing “no” must immediately implement the cancellation process. New requirements regarding reminders and confirmations: The proposed rule would require sellers to provide ...

“Too often, businesses make people jump through endless hoops just to cancel a subscription,” said Commission Chair Lina M. Khan. “The FTC’s rule will end these tricks and traps, saving Americans time and money. Nobody should be stuck paying for a service they no longer want.” ... The Commission’s updated rule will apply to almost all negative option programs in any media. The rule also will prohibit sellers from misrepresenting any material facts while using negative option marketing; require sellers to provide important information before obtaining consumers’ billing information and charging them; and require sellers to get consumers’ informed consent to the negative option features before charging them.

After much searching, found that they explicitly do not offer a way to cancel subscriptions on the website (this fact is buried, and not accessible from either the account or billing page on their site).

Companies risk violating the law if they do not clearly and conspicuously disclose the terms of their subscription services and obtain consumers’ informed consent, or if they make it unreasonably difficult for consumers to cancel. Drawing from the Federal Trade Commission’s (FTC) recent policy statement and the CFPB’s past enforcement cases, the circular highlights examples of unlawful behavior by companies that have used dark patterns and other manipulative tactics to trick consumers into paying recurring charges for products and services they do not want.

Learn about the different ways you can cancel your New York Times subscription. Cancel Your New York Times Subscription Did you know? You can cancel your s

You can cancel your subscription at any time. If you purchased your subscription directly through The Washington Post, you can go to your My Post profile to cancel: https://www.washingtonpost.com/m...

The FTC's "final click to cancel" rule is designed to make it easy for consumers to cancel digital subscriptions, preventing companies from trapping or tricking them.

A court just blocked a nationwide “click to cancel” subscription rule. You still have legal protections.

The rule prohibits requiring consumers who signed up through an app or a website to go through a chat bot or agent to cancel. For in-person signups, companies must provide means to cancel by phone or online.