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Did SSA give Americans 200 million saved hours in 2026?

Question asked:

“In 2026, the Social Security Administration gave Americans back 200 million hours of time they would have otherwise spent waiting for service, equivalent to 100,000 work years.”
True
Confidence: High Checked on October 30, 2026

Summary

In 2026 the Social Security Administration reported that it saved the public roughly 200 million hours of waiting time, which it equated to about 100 000 work years. This figure reflects the agency’s performance over the past year.

Sources 56 searched

ssa.gov
  • Social Security performance | SSA

    We are improving performance across all our service channels. Over the past 12 months, we saved the public almost 200 million hours by providing faster, better, and higher quality service. Compared to September 2025, we estimate that reduced wait times through September 2026 have saved the ...

  • Social Security’s Digital-First Strategy Produces Best Performance in Agency History | News | SSA

    Improved the integrity of vital ... internal controls to prevent future data-entry inaccuracies. The improvements at SSA saved the public 200 million hours, equivalent to 100,000 work years, that would otherwise have been ...

  • Press Releases | News | SSA

    The Social Security Administration and the American Savings Education Council Announce National 'Save for Your Future' Campaign

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